The Chapter Relations Manager is responsible for supporting PHCC’s chapter relations initiatives. Establishes and sustains relationships with PHCC’s affiliated state and local associations, associate members and service providers. The position reports to the Senior Director of Member Services.
Serve as the primary point of contact for PHCC state and local chapter leaders.
Facilitate communication and relationship-development between the PHCC and affiliated chapters.
Identify resources/assistance needed by chapters and provide support, guidance and oversight.
Serve as staff liaison to chapter-related volunteer teams and committees.
Promote PHCC initiatives to chapters and assist with implementation.
Implement plans to cultivate new PHCC chapters.
Maintain Chapter Resource Center.
Support leadership development activities.
Present Association Best Practices to Affiliated Chapters, e.g. strategic planning.
Handle routine communications, administrative tasks and other duties as assigned.
Three or more years related experience in association membership/chapter relations.
Knowledge of the construction industry is a plus.
Knowledge, Skills and Abilities
Excellent verbal and written communications skills with exceptional attention to detail.
Proven ability to manage multiple priorities and projects.
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook), Citrix Systems (GoToMeeting and GoToWebinar), NetForum, Higher Logic, RealMagnet.
Practical experience with association membership management software, netForum a plus.
Ability to travel several times a year.
Please provide a cover letter and salary expectation when applying.
PHCC strives to be an employer of choice. We offer great benefits, a collaborative work environment and more.
About Plumbing-Heating-Cooling Contractors National Association (PHCC)
The PHCC-National Association (PHCC), formed in 1883, provides legislative advocacy, education and training to nearly 3,500 plumbing and HVACR businesses and 70,000 technicians. Members of PHCC have access to a wide variety of services designed to increase their professionalism, grow their business and improve profitability. Visit our website at www.phccweb.org