The Executive Director provides vision and leadership for achieving sustained revenue performance and member satisfaction within Canada through a number of channels, including growth in membership, training and certification as well as advocacy outreach and communication. The Executive Director oversees day-to-day operations of IIA Canada and leads a team towards achievement of IIA Canada’s strategic goals. The Executive Director works with the volunteer-based Canadian Board, a committee of the North American Board, regarding support of Canada’s strategic plan and collaboration with Canada’s 12 chapters and over 7,400 members. IIA Canada is a wholly-owned subsidiary of IIA, Inc. and operates as a virtual institute, being the face and voice of the profession in Canada. The Executive Director acts as a leader within Canada, speaking on behalf of the internal audit profession and its members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Reporting directly to The IIA’s Executive Vice President and Chief Operating Officer for IIA Global, the Executive Director IIA Canada will have leadership responsibilities to build, lead and manage the team of resources, including partnering with and leveraging global shared services as provided by IIA HQ. The Executive Director IIA Canada will be responsible for executing the strategy of IIA Canada, of which the Canadian Board has oversight. Execution of the plan will include developing annual KPIs, working with committees and taskforces, and regularly updating the Board on progress against the plan, goals and objectives.
Provide impactful and inspiring leadership, as well as stewardship, of IIA Canada Operations and the strategic plan by being actively involved in all programs and services.
Build an effective and collaborative team, setting an appropriate foundation and culture for a viable and best in class Institute within the global organization.
Identify and assist in the development of a growth strategy for the Canadian Institute with a focus on providing valuable products and services to meet the unique needs of internal audit professionals within the Canadian market.
Develop long term strategies for the Canadian Institute consistent with the assumptions, priorities and objectives of the Canadian board’s strategy in alignment with The IIA’s Global and North American strategic plans.
Implement and lead a continuous quality improvement process throughout the program and service areas, focusing on systems/process improvement.
Interact effectively with the North American Board, Global Board of Directors and IIA Headquarters to ensure alignment of strategies and leveraging of services to the fullest extent possible.
Coordinate outreach to key stakeholders, advocating for and speaking about the profession and building relationships and joint initiatives in support of IIA Canada’s strategy to grow and elevate the profession.
Acts as a spokesperson on internal auditing issues for The IIA in Canada.
In conjunction with IIA headquarters and with input from the Canadian Board, develop and manage an operating budget for Canadian operations and work effectively within the budget.
Partner and collaborate effectively with IIA Headquarters and other stakeholders, including being a representative on the Global Executive Leadership Team (GELT). GELT includes approximately 25 staff leaders of other Affiliates within The IIA’s Global Network.
Develop policies and procedures for the Institute leveraging what is in place at IIA headquarters and other Institutes around the world.
Promote and communicate the IIA’s Professional Practices Framework (including the International Standards for the Professional Practice of Internal Auditing, Code of Ethics, etc.), and certification and emerging training programs and monitor the impact of these efforts.
Manages one director, two managers and one specialist for total of four staff. Responsible for the overall direction, coordination, and evaluation of these staff team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; providing effective leadership through coaching, mentoring and growing employees; addressing complaints and resolving problems proactively and constructively.
This position is located in the IIA Canada Offices, Ottawa, Ontario.
Undergraduate degree required, Master's degree (M.A.) preferred; and a minimum of ten years association management experience, with at least five years at a senior level. Experience managing teams, developing and overseeing budgets, reviewing contracts, and managing complex projects are essential. Experience working in a matrix organization and/or virtual model are preferred. Experience in risk management, internal controls, governance, and/or business consulting preferred. Intermediate to expert skills in Microsoft Office Word, Excel and PowerPoint. Desirable to be conversational in both English and French.
Strength in strategic leadership, with the ability to lead others from creative idea to action planning and executing to achieve tangible results.
Mission-critical technical and functional skills, coupled with solid understanding of processes and systems; demonstrated business intelligence and planning skills, supported by strong analytical thinking.
Ability to work collaboratively within a shared service model and virtual environment.
Strong dedication to customer service, particularly with a volunteer base.
A creative thinker, aware of a wide range of organizational models from the nonprofit and business worlds.
Grounded in a “big picture” perspective, yet able to work alongside others as a “player-coach.”
Strong interpersonal skills; comfortable working through problems and conflicts.
Effective in decision making, coupled with a high level of personal integrity and professional conduct.
Team-building skills and a shared-leadership style that attracts and retains competent staff.
Achieves productivity through effective communication using tools of empowerment.
Effective communicator with the written and spoken word; able to adjust to the audience to ensure receptivity to the message.
Leads by example; self-motivated and energetic in execution of duties.
Ability to perceive the need for innovation and to drive culture change.
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
About The Institute of Internal Auditors
Established in 1941, The Institute of Internal Auditors (IIA) is an international professional association. The IIA is the internal audit profession's global voice, recognized authority, acknowledged leader, chief advocate, and principal educator. We provide education, guidance, certification and other services to our members who work in internal auditing, risk management, governance, internal control, information technology audit and other related areas. Want to learn more? Go to www.theiia.org.