Chapter Relations, Membership, Project Management/Program Development
4 Year Degree
The Manager, Chapter and Volunteer Relations is responsible for maintaining the business structure and day-to-day functions and processes, for chapters and volunteers, to assure effective operations and conformity to RAPS' business model and Bylaws. This position is tasked with supporting local volunteers in the execution of high-quality local and regional programs, fueling member engagement and community through RAPS chapter and volunteer programs, and managing RAPS volunteer opportunities. This position reports to the Director of Stakeholder Engagement, but will work collaboratively across all of RAPS’ departments.
Duties & Responsibilities:
Oversee volunteer development and orientation program to expand volunteer capacity.
Manage the volunteer database (Higher Logic) including data entry, routine maintenance and opportunity development.
Implement a consistent feedback mechanism (survey/evaluation) to collect valuable market intelligence from chapter activity participants.
Provide guidance and support to chapter leaders to deliver effective chapter activities resulting in an increase in meeting attendance and enhanced value for participants.
Manage the annual chapter application and assessment process and produce chapter profiles.
Develop and manage chapter network annual operating budget.
The position requires a solid understanding of the issues and challenges in working with international membership, particularly chapters and volunteers.
Strong interest and skills in working in a cross-functional team environment
Excellent written and oral communication skills
Ability to develop and interpret qualitative and quantitative data
Established skills in strategic and operational planning, budgeting and financial management/tracking
Demonstrated skills in project management
Experience and skills in guiding/mentoring and supervising staff and volunteers
3+ years of experience working with volunteers, preferably with chapters or in general membership role with associations
About Regulatory Affairs Professionals Society (RAPS)
Regulatory Affairs Professionals Society (RAPS) is the largest global organization of and for those involved with the regulation of healthcare and related products, including medical devices, pharmaceuticals, biologics, and nutritional products. RAPS is headquartered in Rockville, Maryland, with offices in Europe and Asia, and chapters and affiliates worldwide. Founded in 1976, RAPS helped establish the regulatory profession. Today, it continues to actively support the more than 25,000 professionals who are members and customers, and lead the profession as a neutral, non-lobbying nonprofit organization.
RAPS offers education and training, professional standards, publications, research, knowledge sharing, networking, career development opportunities, and other valuable resources, including Regulatory Affairs Certification (RAC). The RAC is the only post-academic professional credential recognizing regulatory knowledge and competence. RAPS has created a professional development framework that defines competencies at various stages of the profession, from new to executive levels.
RAPS has 14 chapters across the United States and Canada; chapters in Switzerland, Israel, and Taiwan...; nine networks internationally (Australia, Belgium, Brazil, Germany, India, Mexico, the Netherlands, Poland, and the United Kingdom), an affiliate in Korea, and administrative offices in Europe, Singapore, and China.