Nashville OR Chicago - Stop working and start innovating!
Are you looking for a leadership role within a cross-functional team that is charged with creating and implementing growth and engagement strategies for one of the world's largest technology companies? Are you an expert in both strategy and operations?
Serving as an integral member of the client organization's management team, the Director of Operations/ Client Management, will be responsible for building and driving the organization's overall strategy, as well as have strategic and operational oversight of all programs and program leads. Ideally, this position is located in Nashville, but we are open to Chicago based candidates as well.
This position is an outstanding opportunity for someone with operational experience, strong team management skills and a proven track record of creative problem-solving and change management. We seek a leader who can positively and productively impact both strategic and tactical finance and administration initiatives and one who embraces a high-growth, mission-driven organization.
The secret to our success? We partner with our clients to innovate and drive industry-leading strategies. We are looking for people that don't just know how to get the job done, but also understand the big picture and can help drive strategies that ensure programmatic success as well as organizational growth.
We work within a fast-paced environment with some of the world's most exciting companies'all leaders in their industries. We don't just want you to "do", we want you to "lead". For our part, we will give you the tools and the team to succeed...and we'll make sure you have fun doing it. Learn more about us at www.innovatisgroup.com
HOW YOU'LL SERVE OUR ORGANIZATION:
Identify strategic growth opportunities and build a plan across all client programs to grow revenue and enhance the organization's profitability, offerings, and efficiency
Coach program leads as they implement strategic plans
Develop and manage systems for tracking and reporting on progress of strategic priorities
Maintain continuous lines of communication, keeping all stakeholders informed of all critical issues
Identify and leverage data and resources to enhance ROI on client organization's strategy
Team and Operational Leadership
Establish and monitor team performance goals, accountabilities and objectives; be actively involved in all programs and services, while developing a broad and deep knowledge of all offerings
Oversee, direct, and organize the work of all program team leads in various offices; setting and communicating priorities, fostering a culture of communication and cross-team collaboration
Promote a culture of high performance and continuous improvement that values learning and a commitment to quality
Monitor and adjust (as necessary) resource allocation to support organization's various programs. Recruit and train team members as needed, ensuring a successful onboarding, timely feedback, performance management and career development
Continually work to introduce process improvements and drive innovation
Develop and manage organizational budgeting, forecasting and other financial support processes
WHAT WE ASK FOR:
Bachelor's degree required; prior association management experience preferred
Minimum 7+ years of experience, ideally with significant time in senior role, with financial management, program management, and team oversight
Proven track record of success facilitating progressive organizational change and development within a growing organization, with ability to point to specific examples of having led organizational transformation projects and program development.
Excellent judgment and creative problem-solving skills, with an unwavering commitment to quality, including negotiation and conflict resolution skills
Demonstrated experience dealing with ambiguities and operating in a fast-paced environment requiring minimal supervision
Excellence in organizational management with the ability to coach a large staff and develop high-performing teams
Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance and administration initiatives.
Ability to effectively interface with senior management, organization's board of directors, and staff
WHAT WE OFFER:
We offer a competitive compensation package including competitive salary, bonus potential, benefits, 401(k) match and unlimited PTO
Interested candidates, please submit your resume and cover letter by clicking the apply button.
Innovatis Group is an Equal Opportunity Employer: disability/veteran
Internal Number: 98652
About Innovatis Group
Innovatis Group is an Association Management Company that creates, manages and engages communities. In simple terms: we bring people together. Whether it’s a customer group, user group or society, we get your audience excited and engaged with your product or service.