Customer Service and Support, Education and Training, Membership
4 Year Degree
Job Overview: The Coordinator, Accreditation supports the organization’s accreditation and member services initiatives. This includes providing information on accreditation matters; providing support for the accredited provider application process; providing support for member services functions; assisting in other areas of operations such as meeting planning; and performing other collateral duties and special projects to support the organizational mission. This position reports to the Director, Operations.
Responsibilities and Duties:
Serves as a primary point of contact for customer service and accreditation inquiries received via email and phone
Provides information and assistance to external and internal stakeholders
Refers complex inquiries to higher-level personnel as needed
Assists with communication and messaging functions to promote IACET
Assists with facilitation of meetings, conferences, and training events
Performs other duties as assigned
Supervisory Responsibilities: This position may serve as an acting supervisor on an as needed basis.
Required education level: Bachelor’s degree (Business or Education major preferred)
Experience in the field of adult training or education, accreditation, or credentialing;
Experience working for or with non-profit organizations;
Experience in performing customer service functions for the public;
Experience using social media for business purposes
Location: Washington, DC metro area
Work environment: Office
Travel: Moderate overnight travel may be required to attend meetings, conferences, or training events (12-15 nights/year)
Salary range: $40-$50,000
Submit cover letter and resume to email@example.com.
About International Association for Continuing Education and Training
The International Association for Continuing Education and Training (IACET) is a is a 501(c)(3)non-profit organization which accredits training providers and offers individual memberships on an international basis. The Association’s mission is to advance the global workforce by providing the standard framework for quality learning and development through accreditation.