Membership, Project Management/Program Development, Research and Information
4 Year Degree
The American Public Power Association is seeking an organized individual who is experienced in document management and information services to serve as a main point of contact for Document Management, Member Services, and Association Information Services.
Along with managing the Association’s information center featuring print and digital publications, databases and subscriptions; this person will also serve as an archivist, a community organizer for various listservs and virtual groups, and coordinate conferencing and webinar vendors for the Association.
Some of the position’s responsibilities include:
Managing information center/library collections and databases to find, curate, and share industry information with staff.
Developing and implementing best practices to preserve records of legal, business, and historical value for the Association archives; retrieves as needed for staff and members.
Responding to information requests from members, monitors and responds to the general email@example.com customer service email.
Managing the Association’s numerous virtual communities and listservs; troubleshoots subscription and access issues; monitor and moderate listservs for compliance.
Monitoring and maintaining subscription management for Association newsletters and Public Power magazine including removing individuals who have left the utility, adding subscriptions for new members, etc.
Association Information Services
Coordinating and managing conferencing and webinar vendors for the Association, working cross-departmentally with key stakeholders.
Managing the strategy and budget for the information center including the purchase of journal subscriptions and other publications for staff, working closely with the General Counsel and the VP, Human Resources & Administration.
To be qualified for this position you must have the following:
Bachelor's degree in Business Administration, Information Management, Library Services, or other related field of study.
Minimum of five to seven years of relevant job experience, particularly in information and administrative services.
Knowledge of print and digital federal, legal, energy, and business information sources.
Expertise in records management, archival, and retrieval.
Experience administering webinar and conferencing systems
Ability to create and maintain various databases.
Strong organizational and project management skills.
Strong communication and customer service skills with the ability to work cross-departmentally with key stakeholders.
About American Public Power Association
The American Public Power Association is the voice of not-for-profit, community-owned utilities that power 2,000 towns and cities nationwide. We represent public power before the federal government to protect the interests of the more than 49 million customers that public power utilities serve, and the 93,000 people they employ. Our association advocates and advises on electricity policy, technology, trends, training, and operations. Our members strengthen their communities by providing superior service, engaging citizens, and instilling pride in community-owned power.