Education and Training, Hospitality, Travel, Tourism, Meetings/Expositions/Events
4 Year Degree
Remote option available. Organization headquartered in Denver, CO.
Manage all aspects of education programming to ensure high quality offerings that meet the needs of ARVC members and the Outdoor Hospitality Industry.
Manage all aspects of ARVC events, including annual conference, to ensure meaningful and memorable experience for members and guests.
Serve as staff liaison to ARVC BOD committees.
Ensure high levels of customer service to support membership retention and a positive public image.
Assist ARVC Foundation in its efforts to support the Outdoor Hospitality Industry.
Develop, implement, and evaluate all ARVC education programs ensuring on-going relevance of educational offerings;
Develop, implement, promote, and manage all aspects of ARVC’s online education program, or OHEP, working with marketing to promote to target audience/s;
Develop new online content (training database) modules to facilitate continuing education via user-friendly online channels;
Develop educational content for ARVC’s annual conference, the Outdoor Hospitality Conference & Expo; secure presenters for conference seminars, keynote addresses, and other educational events;
Manage operations, curriculum development, and promotion of National School of RV Park and Campground Management and Prospective Owners Workshops;
Research, identify, develop, and launch new professional development opportunities for the industry;
Track success and overall performance of all education activities;
Maintain, grow and validate qualified speaker/presenter list;
Develop and adhere to education departmental budget, including ongoing reviews and regular re-projections based on anticipated variances;
Create new revenue streams from education program usage, including a thorough review of curriculum pricing;
Supervise and evaluate OHEP coordinator;
Work with Membership, Marketing, Public Affairs, and Finance Departments to ensure operational needs are met to support department and individual goal achievement; and
Oversee and maintain online learning management system (LMS).
Develop and manage all aspects of annual conference and expo: logistics (rooms, F&B) and event schedule, including, but not limited to: general sessions, educational break-out sessions, ARVC Bod meetings, off-site events and meals, ARVC Foundation auction, etc.;
Manage staff schedule at events to ensure all aspects of event are properly managed and key staff are prepared for presentation, duties, or other responsibilities;
Secure speakers for keynote and breakout sessions;
Prepare, manage, and report on budgets related to meetings, conference, and events;
Maintain oversight on registration data pre-, during and post-event;
Maintain relationships with host city key stakeholders to ensure event success;
Work closely with membership/marketing to facilitate hosted buyer program, awards programs, expo logistics and more;
Prepare and build event registration in association management system including general overview, tickets and ticket prices, discount codes and pricing structures;
Oversee contractor negotiations, assignments, and contracts;
Manage and report on room attrition with contracted hotels;
Conduct post-conference evaluation to improve future events; and
Travel, as necessary, to host cities to determine selections, inspect property, and make necessary arrangements.
ARVC Board of Directors- Operations and Education Committee
Serve as staff liaison to ARVC Board of Directors Operations and Education Committee;
Work closely with committee to collect guidance and feedback on educational offerings and projections; and
Support committee (co-)chair/s in preparation for meetings.
ARVC Board of Directors- Nominations and Elections Subcommittee
Serve as staff liaison to ARVC Board of Directors Nominations and Elections subcommittee;
Manage all aspects of nominations and elections for ARVC BOD open seats, annually, including but not limited to: set roll-out and deadlines annually as directed by ARVC Bylaws, prepare all communications, collect all nominations, prepare candidate profiles, build and manage secure online voting portal, manage on-site voting at annual conference;
Work closely with Nominations and Elections Subcommittee chair; and
Maintain proper reporting as required.
ARVC Foundation- Executive Director
Oversee and manage financials and required reporting for 501c3 non-profit;
Facilitate bi-monthly meetings including agenda creation, meeting schedules, etc.;
Ensure all governing documents including bylaws, policies, strategic plan, are maintained, and updated as approved by BOT, and made available to members and governing groups in a timely manner;
Work with ARVC Foundation Disaster Relief Chair on all aspects of Disaster Relief Fund management;
Work with ARVC Foundation Fundraising Chair on all fundraising efforts;
Oversee all ARVC Foundation activities and events at ARVC’s Outdoor Hospitality Conference & Expo (OHCE); and
Work with ARVC Foundation Scholarship Chair on scholarship development and review.
Minimum 10 years experience managing adult education/online learning programs and planning hospitality events; Bachelors Degree in education, education curriculum development, online adult learning, or related field;
Knowledge of Instructional Design and Adult Education Philosophies;
Minimum of 5 years management experience;
Fundraising and nonprofit experience preferred;
Certified Meeting Professional license (CMP) preferred;
Superior Customer Service skills;
Works well under pressure, able to prioritize and meet deadlines;
Excellent communication skills, both written and verbal;
Excellent management and organization skills;
Proficient in MS Office (Word, Excel, PowerPoint, and Outlook); and
General understanding of LMS and database programs
Telecommuting is allowed.
Additional Salary Information: Great benefits package including: 401k, healthcare, gym membership, Costco membership, state park membership, and flexible work schedule
About National Association of RV Parks and Campgrounds (ARVC)
ARVC, a leader in the outdoor hospitality industry, is the only national association dedicated to representing the interests and needs of private RV parks, resorts and campgrounds in North America. We are deeply committed to providing our more than 3,000 members exclusive access to continuing education, networking, business and marketing tools, member-only benefits and discounts, and advocacy at the local, state and national levels. For more information about ARVC, visit our website at www.arvc.org.