The Registration and Data Specialist is responsible for maintaining the database and overall registration efforts for PD events. Works cross functionally with SOA staff to ensure that events are accurately set-up, maintained and executed in the database.
This is a highly visible position that interacts with SOA staff, members and volunteers. The position requires self-motivated individual who possesses excellent project management, communication, and customer service skills. The position requires some travel to meetings/events and professional development training.
Responsible for creating meeting, seminar, and webcast products in the database.
Ensure accuracy and readiness of products prior to activating on-line registration.
Responsible for registration data efforts within virtual event platforms.
Responsible for creating badge templates
Coordinate major meeting registration efforts with vendor and ITS.
Analyze and resolve product and event registration issues with the Customer Service Department
Review and reconcile registration rate codes
Oversee on-site registration when deemed necessary.
Create and/or provide additional reports as requested.
Contribute and participate in team meetings.
Develop and maintain SOPs for routine tasks.
Responsible for updating the CPD Tracker for PD related products
Participate in database upgrades and training sessions to maintain skill level.
Willingness to learn technical skills to support PD database.
Other duties as assigned.
EDUCATION AND EXPERIENCE REQUIRED
Associates Degree or equivalent course work.
Minimum of three years of experience with office practices, preferably in a meeting or educational course registration environment. Experience with meeting registration and/or association management database is required.
Must be able to multi-task, take direction from others, perform as a team member and demonstrate a high level of initiative in managing the registration process.
Strong editorial skills as well as excellent written and verbal communication skills are required.
Requires intermediate knowledge and experience of Microsoft Office software and Personify.
Knowledge of basic bookkeeping practices is preferred.
KNOWLEDGE, SKILLS AND ABILITIES including competencies that may be representative but not all inclusive of those commonly associated with this position.
Adapt quickly to a constantly changing environment
Provide excellent service and teamwork with staff, members and volunteer leaders whose objectives and knowledge base may vary.
Communicate effectively with staff and volunteers
Ability to work with a high degree of accuracy and attention to detail
Knowledge of policy and ability to apply that to unique situations
Ability to make objective decisions using sound judgment
Work effectively independently and as a member of a team.
About Society of Actuaries
Join our growing professional membership and credentialing association and put your talents to work. We have over 30,000 members in the actuarial profession throughout the world who work in the areas of consulting, insurance, finance, healthcare and business. Our staff of 150 strives to provide the highest level of service to our members in everything we do from education, to credentialing exams to research and communication. We are located in Schaumburg, across from The Streets of Woodfield, conveniently adjacent to I-90, 355 and 290. Our office is accessible on public transportation from Chicago, via the blue line and Pace Bus. Our benefits include BCBS Health Insurance, Dental, Vision, a generous retirement contribution, work-out facility in the building, health club reimbursement, opportunities for professional development including tuition reimbursement and internal and external training opportunities.