National Pest Management Association Position Description
Position: Manager, Association Management Services (AMS)
Reports to: Senior Vice President, Meetings and AMS
NPMA is looking for an Association Management Services rock star. Do you want a position where each day presents new opportunities? Are you looking to grow your skills through new opportunities and learning experiences? Does a work environment that promotes teamwork and camaraderie appeal to you? Do you enjoy social events, a flexible work schedule, community service opportunities and a dog-friendly workplace?
If you answered the above with an enthusiastic “yes!” we have the position for you! An ideal candidate has a background with an Association Management Company (AMC) or experience in multiple areas of the association world and is a self-starter, highly organized, possess strong communication skills, is friendly and outgoing, takes initiative, is flexible, hard-working and shows great attention to detail.
Now for the obligatory standard job details……
The Manager for Association Management Services (AMS) position plays an important role in NPMA’s managed associations and will serve as an executive director for two associations, reporting to the Senior Vice President of Meetings and AMS.
In addition, duties include overall program management support of the AMS department.
Account Manager (Executive Director) for multiple Association Management Services (AMS) Accounts
Work with Board and volunteer leadership to develop and implement marketing and communications plans for meetings, member recruitment/retention, and monthly e-newsletter communications.
Assist in preparation and on-site operations of association-sponsored meetings and conferences.
Assist with association Board meeting preparation to include creation and dissemination of Board materials, both electronic and print.
Understand and analyze basic association operations to include oversight of financials, member engagement/recruitment and leadership communications.
General AMS Duties
Keep inventory of office supplies (envelopes, labels, etc.) for all managed association accounts.
Perform general administrative duties, assisting in answering telephones, database entry, coordinating mailings, where needed.
Coordination of yearly AMS calendar, Insurance program administration, program management software, and strategic planning and training where applicable.
Additional duties as assigned.
Requires a Bachelor’s degree or equivalent experience
Trade Association Experience Required
Association Management Company (AMC) Experience Preferred
Prior experience using Informz or similar preferred.
Prior experience using content management systems preferred.
Prior experience with Aptify or similar AMS required.
Must exemplify NPMA’s Core Values
Strong organization, time management and multi-tasking skills
Strong team skills and ability to work to deadlines in a high volume department
Flexible and adaptive to change
Strong communication skills, verbal and written, in order to communicate effectively internally with multiple departments and externally with multiple state boards of directors and members
Superior, professional customer service skills via telephone and written communication with effective interpersonal skills and attention to detail
High familiarity with Microsoft Office, including Word, Excel, Outlook, and Access.
Ability to create and manage an association budget
NPMA is committed to creating a vibrant culture where ideas can blossom, people can thrive and success can flourish. Our organizational core values focus on integrity, passion, life balance, teamwork and collaboration, all while having fun.
NPMA also offers the opportunity for a flexible schedule and tele-working program, organized community service opportunities, canine friends as co-workers, access to a free bootcamp class twice a week with exercise equipment on property, and much more.
Salary is commensurate with experience. Equal Opportunity Employer.
NPMA offers all full-time employees competitive benefits including health care, dental, vision and 401K.
Credit and criminal background checks will be required.
The National Pest Management Association (NPMA), a non-profit organization with more than 5,500 members from around the world, was established in 1933 to support the pest management industry's commitment to the protection of public health, food and property. This commitment is reflected both in the continuing education of pest management professionals and the dissemination of timely information to homeowners and businesses. NPMA exists to positively impact the businesses and livelihoods of those in the pest management community each and every day. Headquartered in Fairfax, Va., just outside of Washington, D.C., the association today is guided by the vision of knowledgeable industry professionals who serve on NPMA's Board of Directors.
Send Resume, salary requirements, references and cover letter to Alexis Wirtz at firstname.lastname@example.org