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Specialist, Application Support Department: Information Technology FLSA Status: Exempt
Position Summary
A member of the Information Technology department that implements efforts to support organizational priorities and activities within the Information Technology department. Supports unit efforts with a focus on departmental contributions to systems and data, and, operations strategies for Association. Participates and support efforts for appointed and member volunteer groups and APTA leadership. Supports preparation of compliance requirements and documents and seeks out opportunities for continuous quality improvement in department activities. Effective champion of the Association vision, mission and brand.
Principal Functions (not all inclusive):
Implements work plans related to respective activities of the Information Technology department which align with organizational priorities and the Association’s systems and data, and operations strategies
Prepares and completes required departmental compliance forms as outlined below including ensuring required information is accurate for timely submission of all required forms
Contributes to and implements recommendations on advancing operations within the department to gain efficiencies, and grow revenue, if applicable.
Contributes to quality assurance and continuous quality/performance improvement in department activities, including supporting department director, and unit leader in annual assessments of respective budget activities described above
Supports the Knowledge and Technology team in the implementation of the Association’s programs, priorities, and projects in partnership with department director and staff colleagues
Prepares in consultation with the Director, department level data which supports and aligns with the APTA data strategy
Staff Expectations
Upholds and fosters team values
Complies with all APTA policies and procedures
Performs other duties as assigned to foster achievement of association priorities
Qualifications
Bachelor's degree in Computer Science or equivalent experience
Information Technology or related focused technical training
3+ years' experience in a combination of Information Technology, Technical Support, or Application Administration
Experience with Microsoft Dynamics CRM a plus
Exceptional verbal and written communication skills
Extraordinary customer service and relationship management experience
Critical thinking skills
How to Apply
Send your resume and cover letter with salary requirements
The American Physical Therapy Association is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
APTA participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information please visit e-verify.uscis.gov.
APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff community.
Principals Only. Position is located in Alexandria, VA.
The American Physical Therapy Association (APTA) is an individual membership professional organization representing more than 100,000 member physical therapists (PTs), physical therapist assistants (PTAs), and students of physical therapy. APTA seeks to improve the health and quality of life of individuals in society by advancing physical therapist practice, education, and research, and by increasing the awareness and understanding of physical therapy's role in the nation's health care system.
APTA prohibits preferential or adverse discrimination on the basis of race, creed, color, gender, age, national or ethnic origin, sexual orientation, disability, or health status in all areas including, but not limited to, its qualifications for membership, rights of members, policies, programs, activities, and employment practices. APTA is committed to promoting cultural diversity throughout the profession.
APTA is committed to a diverse and inclusive workforce and invites and welcomes applicants with diversity of experience, mindset, and skills to add value to APTA and our staff commUNITY.
