This position is contingent on full contract award and funding and is tied to the contract-funded project.   Contract is projected to last until June 2024.

APIC is seeking a full-time Program Manager (PM) to oversee a one-year project to facilitate the creation of school-based infection prevention and control (IPC) teams comprised of school stakeholders and to develop and implement a comprehensive IPC training program in school settings throughout the State of Missouri. It is expected that this training program will build organizational capacity and IPC in K-12 schools and will facilitate understanding and correct interpretation of state and local IPC recommendations. 

Under guidance from the Associate Director of Grants & Business Development, the Program Manager will oversee the technical, professional, managerial, and support functions and/or assume responsibility for assuring the validity and quality of the project. The PM will lead project management and execution, ensuring that clearly defined project goals, schedules, and budgets are met. The PM is responsible for creating and facilitating processes throughout all project lifecycles, including maintaining budgets and workplans, and managing subcontractor relationships. This position will oversee all operational related aspects of the project while managing deadlines, assigning responsibilities, and monitoring the progress of the project against key performance indicators on a routine basis. The PM will be expected to execute effectively and efficiently all aspects of the project, assuring project deliverables are completed on time and within budget. This position requires collaborative work with internal and external stakeholders, ensuring all parties are kept informed of changes or updates to project deliverables or timelines. 

 The Program Manager is expected to perform the duties and responsibilities with exceptional attention to detail. The ability to exercise good judgment in a variety of situations, strong written and verbal communication, organizational skills, and the ability to maintain a realistic balance among multiple priorities is also needed. The PM must be able to work under pressure to handle a wide variety of activities and respond to inquiries within a timely manner. This position has significant interaction with government customers, vendors, and APIC staff. 

The candidate for this role must reside within the state of Missouri. 

The Program manager exemplifies APIC’s staff core values of Ownership, Unity, and Commitment.

Major Duties and Responsibilities 

Project Management and Oversight (60%)

• Develop and implement processes to manage and provide oversight of the training program
• Develop and lead project process and outcomes evaluation
• Document and disseminate project knowledge and findings
• Manage and track full scale project plan to include a specific workplan identifying and sequencing activities needed to successfully complete the project
• Define project scope, goals, and deliverables
• Develop, manage, and track project budgets
• Define project tasks and resource requirements, including staff, time, money, equipment, etc.
• Develop project staffing plan; recruit, hire, and supervise project staff (e.g., consultants, contractors, SMEs, etc.) 
• Create and oversee execution of contracts/subcontracts with project support staff (e.g., SMEs, consultants, coordinators, etc.)
• Manage subcontractor relationships
• Plan and schedule project timelines; develop schedules for project completion that effectively allocates resources to activities
• Review project schedules with management and any other staff that will be affected by the project activities, revising schedules as required
• Advise key stakeholders on all aspects of project lifecycle, changes, and/or anticipated risks
• Regularly review and use data from budget versus actuals to inform key budget decisions
• Ensure key data are incorporated into workplan updates on a routine basis
• Manage project logistics, including any project travel
• Perform project accounting:
  1. Track team/consultant/subcontractor hours and expenses on a weekly basis
  2. Manage and track project budgets, reporting actual cash flow and variance to management on a regular basis
  3. Determine appropriate revenue recognition, ensuring timely and accurate invoicing, and monitoring receivables
  4. Assure project legal documents are appropriately completed, signed, and filed
  5. Analyze project profitability, revenue, margins, bill rates, and utilization
• Collaborate with the customer to ensure projects are within scope and budget
• Review, track, and submit all project deliverables to client, on time, within budget, and at the required level of quality
• Facilitate team and client meetings
• Prepare and submit project status reports on contract specific timeline

Project Execution (30%)

•  Oversee execution the project according to the project plan, which will include but is not limited to, the following:
  • Conduct needs analysis
  • Create school-based IPC teams
  • Oversee training content development:
    • IPC Team Leader Training
    • IPC Team Member Training
  • Develop Train-the-Trainer Module
• Oversee project evaluation to be delivered by subcontractor
  
  

Communication and Customer Service (10%) 

• Effectively communicate relevant project information to all team members and supervisor
• Resolve and/or escalate issues in a timely fashion
• Communicate difficult/sensitive information tactfully
• Develop professional relationships and carefully navigate internal and external relationships
• Develop and maintain professional relationships with APIC government and clients to facilitate deliverables and avoid potential problems
• Minimize APIC’s exposure and risk on projects, by proactively raising concerns with next level of supervision