Washington, DC based association management firm seeks highly motivated individual to provide member services, certification, and project management support for a start-up client. This individual will have the opportunity to learn a variety of areas of association management and work closely with the Executive Director and leadership on the development of a startup organization. 

Responsibilities include:

• Develop an online member portal, hosted on the Client's website
• Prepare and distribute all annual dues invoices and reminder notices, as required
• Pursue outstanding receivables
• Maintain accurate and up-to-date membership listings, mailing lists, and additional contacts.
• Respond to membership inquiries.
• Process new membership applications and assist with developing and providing any approved new member welcome materials.
• Prepare and distribute all approved correspondence and information for the collection of annual dues including dues commitment forms, invoices with cover letters, reminder notices
• Review and maintain membership materials
• Send membership materials to prospective members
• Collaborate with Executive Director to support certification program and credentialing
• Assist in development of education program
• Answer main phone number and info@ email; direct inquires
• Edit and maintain website

 Qualifications:

• Bachelor’s degree
• A minimum of three years of experience in member services and/or certification and credentialing
• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
• Extremely organized with strong attention to detail
• Ability to meet deadlines
• Excellent communication skills (both verbal and written)
• Excellent customer service and ability to work with members in person, on the phone and electronically
• Comfortable in a fast-paced environment and able to manage multiple projects
• Exceptional problem-solving capabilities and resourceful under pressure
• Ability to work both in a team environment and operate independently
• Previous executive support experience is a plus

Travel:

There is 5-10% annual travel anticipated for this position.

ADA Specifications:

This is a largely sedentary position that requires the ability to speak, hear, see and lift small objects up to 20 lbs.

Candidates with experience in certification and credentialing are preferred. 

About Association Management Strategies

Association Management Companies, or AMCs, are for-profit businesses that manage associations to help them grow and prosper. They offer the expertise, staffing and resources that allow professional associations, trade groups, not-for-profits and philanthropic organizations to effectively manage day-to-day operations and advance their long-term goals. A career with AMS offers you the opportunity to manage your career path in a fast paced, hands-on, results-oriented environment. AMS is always on the lookout for talented professionals seeking the next exciting step in their careers. At AMS you will have the opportunity to work in multiple roles for multiple organizations (often simultaneously!) across a wide array of industries.

Connections working at Association Management Strategies