Benefits:Health, dental, and vision insurance (KDP pays most employee coverage), short-term disability, generous PTO, life insurance, 403(b) plus match
Travel Required:1–2 times per year outside of central Indiana
Telecommuting is allowed.
Kappa Delta Pi (KDP) inspires and equips future and new teachers to thrive. Celebrating excellence in teaching from campus to classroom, KDP provides community, connection, and competencies for teacher candidates in their final years of preparation as well as new teachers in their first 3 years of instruction. Nationally, KDP’s membership stretches across 675 institutional chapters and 30,000 individual members, who are recognized for their achievements in becoming a teacher of excellence.
The Member Experience Manager – Teacher Candidates (MEM-TC) serves Higher Education institutional chapters within a Southeast region of the United States. The position assists officers and counselors of collegiate chapters in their region to manage chapters effectively and coordinates development and administration of programs relating to recruitment and retention, leadership training, community service, educational program development, and chapter operations.
Work independently yet collaborates extensively with team members, clients and volunteers.
Advise university chapter leaders regarding chapter plans and goals, personal and leadership development, officer training, chapter operations, and recruitment/retention and create/facilitate programming related to these topics.
Research and learn the operations and capacity of assigned chapters in region. Track on-going interactions with assigned chapters to add to history and chapter profile.
Maintain regular communication with assigned chapters via phone, text, and email. Respond to questions and concerns using established procedures. Provide feedback and follow-up with chapters on a regular and timely basis.
Facilitate networking among chapters within a state or region to encourage idea sharing and building mentoring and supportive relationships among officers and counselors.
Consult with chapters regarding organizational operations to ascertain their strengths and areas for improvement.
Develop strategies for creative problem solving and recommend plans of action to meet member recruitment and retention goals for the region.
Analyze information obtained and knowledge of organization policy and procedure to formulate new strategies and alternate plans of action for chapters.
Create and deliver resource materials and training related to chapter operations to officers and counselors via phone, webinars, and limited face-to-face meetings.
Research institutions within Southeast region to solicit and recruit new chapters. Coordinates the chapter building process.
Assist as needed with planning and implementation of in-person regional/national, and virtual conferences.
Travel on occasion to KDP-related conferences/events and chapter visits.
Represent Kappa Delta Pi to institutional staff and faculty, department chairs and deans, and sometimes institution presidents.
Other duties as assigned
What You’ll Need for Success
The ideal candidate appreciates the needs of teacher candidates and new teachers for Pre-K through 12th grade in the United States.
Leadership experience with membership or chapter-based organization or non-profit association preferred but not required. Sales, marketing, and customer service support are a plus.
Working collaboratively with a network of chapters, membership, and a national office team is essential to the role, with the ability to successfully work with diverse constituencies, including college students, college faculty, new teachers, and experienced teachers. KDP fully embraces diversity, including ethnic, gender, sexual orientation, socioeconomic, age, disabilities, and so on. Diverse candidates are encouraged to apply.
Bachelor’s degree or equivalent experience. Knowledge of education and/or teaching experience is helpful. A qualified candidate must be detail oriented, efficient, and highly organized.
Strong candidates for this position will have:
Excellent written communication and editing skills to communicate with a well-educated audience (e.g., higher education students, faculty, teachers).
Excellent project management and organizational skills, with attention to detail.
Experience working with volunteers.
Experience with Office 365 Suite (Word, PowerPoint, Excel, and Outlook).
Experience working with membership databases.
Ability to work independently and collaboratively to proactively complete tasks.
Ability to work remotely within central Indiana and work in the KDP office in a hybrid working model. KDP provides all equipment needed for remote and office work environments and pays a monthly stipend of $50 toward cell phones.
Ability to remain flexible and prioritize multiple projects in a tight, deadline-oriented environment.
Willingness to work as part of a small, mission-driven team of 25 staff.
Willingness to do all levels of work to ensure a job or task is done.
Strong interpersonal skills with high integrity.
Strong degree of positivity, creativity, and initiative (“can-do” and “let’s try it” attitude).
Customer service orientation and professional demeanor.
KDP is committed to the principle of Equal Employment Opportunity (EEO) and is committed to making employment decisions based on experience, merit, and value.
Kappa Delta Pi (KDP) inspires and equips future and new teachers to thrive. Celebrating excellence in teaching from campus to classroom, KDP provides community, connection, and competencies for teacher candidates in their final years of preparation as well as new teachers in their first 3 years of instruction. KDP’s membership spans 675 institutional chapters and 34,000 individual members, who are recognized for their achievements in becoming an excellent teacher.The KDP Chief Communications & Marketing Officer (CCMO) is responsible for creating and implementing strategic marketing plans for all KDP revenue-generating initiatives as well as deepening constituent engagement. The CCMO does this by collaborating closely with KDP’s Member Experience Team, Advancement & Partnerships Team, advisory councils, and the Chief Executive Officer (CEO). The CCMO serves as a member of KDP’s Chief Strategy Team and provides overall strategic and operational leadership for organization-wide marketing and communications efforts. The CCMO is key to ensuring quality communications to KDP’s core audiences: teacher candidates, new teachers, honor society chapters, donors, sponsors, volunteers, partners..., and staff. The CCMO is expected to intimately understand and compellingly communicate the KDP brand story. This position supervises a staff team of 2–4 professionals and collaborates with a national staff team of 25+ in a remote and hybrid setting.