The Membership Experience Coordinator role coordinates with cross-functional teams to support end to end member experience programs, goals and practices across ACMA. This role is the main point of contact in responding to general membership, CCT, and database inquiries; assists with the development, maintenance, execution, and ongoing production of all initiatives related to ACMA Membership and in the creation of strategies to provide quality membership benefits and services; and works with department staff to research, vet and recommend new member leads and manage specific membership-related projects. This position requires in-office presence at ACMA’s office in Arlington, Virginia three days per week, with the occasional need for additional in-office days for major meetings or