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Programs and Chapter Specialist
Confidential
Application
Details
Posted: 23-Jan-26
Location: NYC
Type: Full Time
Salary: 60K - 70K per year
Categories:
Chapter Relations
Marketing
Membership
Preferred Education:
4 Year Degree
Additional Information:
Hybrid/Remote is allowed.
Position Summary: The Programs and Chapter Specialist supports the Membership Department by facilitating effective communication, program and membership management for all membership related activities.
Primary responsibilities include but are not limited to:
Maintaining regular and consistent communication with multi-state membership leaders, and responding to inquiries
Developing and delivering technical training content for multi-state membership leaders.
Developing engaging content for the membership e-newsletter.
Monitoring and analyzing trends in membership and recommending strategies to strengthen membership programs and engagement.
Working closely with marketing teams to coordinate outreach campaigns and communications.
Establishing compliance reporting protocols and providing oversight and adherence to guiding documents.
Assisting in the preparation of monthly membership reports.
Providing administrative and technical support assigned.
Benefits:
Medical/Dental/Vision
401(k)
Life/LTD/STD
Paid time off
Tuition assistance
Experience:
Two or more years of experince in marketing and/or communications, preferably at a nonprofit organization is a plus.
Familiar with volunteer management (membership, chapter)
Experience in working with CRM/AMS systems (relational databases)
Technical Skills:
Experience with website management; WordPress
Proficient in Microsoft Office Suite; Adobe
Experience with Canva and other design tools is helpful
Core Competencies:
High emotional intelligence, exceptional people skills, and a passion for building relationships with customers and internal teams
Strong project management, research, and analytical abilities.
Ability to effectively manage multiple projects and adapt to changing effectively.